---
title: "Privacy Policy"
url: https://puntacana.vip/privacy-policy/
date: 2023-05-11
modified: 2026-02-01
lang: en
author: "admin"
description: "[et_pb_section fb_built=\"1\" admin_label=\"section\" _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_row admin_label=\"row\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.27.5\" _module_preset=\"default\" text_font_size=\"16px\" header_2_font_size=\"28px\" global_colors_info=\"{}\"]PRIVACY POLICY Last Updated: February 2026 At PuntaCana.vip, we are..."
word_count: 520
---

# Privacy Policy

## PRIVACY POLICY Last Updated: February 2026

****

At PuntaCana.vip, we are committed to protecting your privacy. This policy details how we handle your data, with a strict focus on security and transparency.

- **PAYMENT DATA & FINANCIAL SECURITY (IMPORTANT)**

Your financial security is our top priority.

- WE DO NOT ACCESS OR STORE YOUR CREDIT CARD DATA: When you make a booking, your payment is processed directly through secure, encrypted third-party payment gateways.
- NO SENSITIVE DATA ON OUR SERVERS: PuntaCana.vip servers never come into contact with your full credit card number, CVV code, or bank account passwords. We only receive a confirmation of payment and, in some cases, the last 4 digits of the card for verification purposes only.

- **INFORMATION WE COLLECT**

We adhere to a policy of "Data Minimization," meaning we only ask for the information strictly necessary to perform the transfer service:

- Contact Information: Name, email address, and mobile phone number (for WhatsApp coordination).
- Logistics Information: Flight numbers, airline, arrival/departure times, and hotel/resort name.
- Special Requests: Child seat requirements or accessibility needs.

- **INFORMATION WE DO NOT COLLECT**

To be clear, we do NOT collect or store:

- Sensitive personal data (race, religion, political opinions).
- Health information (unless voluntarily provided for wheelchair assistance).
- Personal IDs or Passport numbers (unless strictly required by local authorities for specific excursions).

- **HOW WE USE YOUR INFORMATION**

- Service Execution: To schedule drivers and monitor flight status for delays.
- Communication: To send booking vouchers, meeting point instructions, and receipts.
- Legal Compliance: To maintain accounting records as required by Dominican Republic law.

- **COOKIES POLICY**

Our website uses cookies solely to improve your browsing experience.

- Functional Cookies: Essential for the website to work (e.g., keeping your dates selected during the booking process).
- Analytics Cookies: We use anonymous tools (like Google Analytics) to see which pages are popular. These do NOT store your personal name or booking details.
- Control: You can disable cookies in your browser settings at any time, though this may affect the functionality of the booking form.

- **DATA RETENTION & SECURITY**

- We maintain industry-standard security measures (SSL Encryption) to protect your data during transmission.
- We do not keep your personal data longer than necessary. Once the service is completed and the legal accounting period has passed, data is archived or deleted securely.

- **THIRD-PARTY DISCLOSURE**

- We DO NOT sell, trade, or transfer your personally identifiable information to outside parties for marketing purposes.
- We only share necessary operational details (Name/Time/Location) with our trusted ground team and drivers to ensure your pickup is successful.

- **CONSENT**

By using our website and booking our services, you consent to this Privacy Policy.

- **BOOKING CONDITIONS & CANCELLATION RULES**

This Privacy Policy focuses on data security. For full details regarding cancellations, refunds, waiting times, and service terms, please strictly refer to our [Booking Policies & Cancellation Rules](https://puntacana.vip/booking-policies-cancellation-rules/) page:

**CONTACT & DATA REMOVAL REQUESTS**

If you wish to view the data we hold on you or request its deletion, please contact our Data Compliance team:

- Email: [info@puntacana.vip](mailto:info@puntacana.vip)
- Phone/WhatsApp: +1 829 662 6226
- Address: Punta Cana, Dominican Republic